Questions to Ask a Prospective Roofer
A bad roofing job can costly huge in leaks and repairs in the future, so be sure to spend time and effort searching for the right roofer. When interviewing prospects, make it a point to ask six crucial questions.
a. What is your complete company name and physical address?
First things first, ask for the roofer’s full company name and address. If you get a Post Office box number, make sure they tell you their physical location. A contractor that has no physical location is likely a scam and should be stricken off your list.
b. Are you covered by worker’s compensation and liability insurance?
Roofing contractors need to have workmans’ compensation and liability insurance to protect their clients against accidental injuries or damages. Workers’ compensation provides protection to the homeowner in the event that a contractor’s employee gets injured, and liability insurance saves you from from paying for damages that the roofers cause while at work.
If your roofer has no workman’s compensation insurance, you may have to pay the medical bills and other costs that arise from the worker’s injury.
c. Do you have subcontractors in your team?
If so, you need to know the same information about these people as you have learned about the contractor, especially regarding insurance.
d. Are you licensed as a roofing contractor?
Ask your prospect whether they are licensed by your city or state. Different states have different licensing requirements. Cities and counties may also require a roofer to be licensed. Check whether a license is needed in your area, and if so, inquire from your local licensing offices if your prospective roofer’s license is current and holds no outstanding violations. A business license is not synonymous with a roofer’s license. A business license is merely for tax purposes and identification. It is not an assurance that the person has passed an exam or is qualified to accept roofing projects.
e. Can you give me client references?
Ask for local work sites that you can visit, and take a look at some of their roofing jobs over the last three years. You can ask them for references too, but some people don’t want their private information released, or the roofer may pick a few happy customers. Ring these people and ask if they can confidently recommend the roofer.
f. Do you provide a workmanship warranty? In general, a roof warranty lasts a year, but there are roofers that provide longer than that. The materials are often covered by the manufacturer, and the workmanship by the contractor. These are two independent warranties, so ask the contractor what the coverage and covered period will be under each.